Care / Hosting and infrastructure
Solid ground.
For your site.
Hosting, domains and secure connections.
The foundations, handled together.
Your accounts. Clear access. Documented responsibilities.
Behind your website
Every connection.
Considered.
Map the
connections.
Identify the host, domain registrar, website and email records. Know who owns what.
An inventory of the setup
Find the
right home.
Match hosting to your website, traffic and storage. Confirm costs and plan any move.
A considered setup + cutover plan
Connected.
And checked.
Test the website and its important journeys. Document the configuration and ongoing responsibilities.
Post-change checks + a clear handover
Any move includes an agreed change window, testing and a rollback approach. Provider outages can still happen.
Your accounts.
Clear ownership.
Your business should own the domain and provider accounts. We agree the access needed to help.
Looked after
Hosting administration, domain records, certificates and agreed backups.
Agreed first
Resources, renewal responsibilities, support coverage and provider fees.
Connected care
Website maintenance can be combined with hosting in a written care plan.
Can you manage my existing host?
We review the provider and available access first. If the setup meets your website’s needs, we can agree administration without a move.
Will a move affect my email?
It can if domain records change without a plan. We identify the email provider and preserve the relevant records, then check email after the cutover.
Who owns my domain?
Your business should be the domain owner. We document the account and renewal responsibility so the relationship is clear.
Can you guarantee no downtime?
No. We plan to reduce disruption and explain the cutover risks. Provider outages and other external failures can still happen.
Is website maintenance included?
Hosting administration and website maintenance are different scopes. We can combine them in a care plan and spell out what is included.
